How we work
Simple process. No black box.
You always know what we're building, what it costs and what it's saving you. Here's the whole path, start to finish.
Intro call
Free · 15 minutesWhere does your customer lifecycle leak — onboarding, support, retention or upsells? We agree on the first place worth automating. If automation isn't the answer, we'll tell you.
Scope and price
In writingA short plan: what we'll build, which tools it connects to, what we need from you, the price, and the date it goes live. No surprises later.
Build
Custom, not a templateWe build it with whatever fits — n8n, code, AI models — connected to your store, CRM, help desk and billing, and test it on real examples. You get weekly progress updates on your client page.
Launch
Usually in about two weeksThe first version goes live. Anything that touches customers or money can wait for an approval until you're comfortable letting it run on its own.
Fully managed
Every monthWe run it, watch it and improve it, and send a monthly results report: what it handled and the hours it saved. Want more? Ask on your page and get an estimate in hours before anything starts.
What you get
Working with us, day to day.
A private client page
Progress board, files and messages in one place — no status meetings needed.
Weekly updates, monthly results
Weekly progress updates while we build, and a monthly results report after launch — in plain words.
An assistant on call
Answers questions about your project at any hour. Anything it can't answer comes straight to us.
Quotes before work
New requests are estimated in hours and price. Nothing starts until you accept.
Questions
Before you book.
What does a project cost?
Builds start at $4,000 and most land between $4,000 and $8,000. Every project is custom, so after a free 15-minute call you get the exact scope and price in writing. Anything you ask for later is quoted in hours before work starts. See pricing →
How quickly will something be live?
A first version is usually running in about two weeks from the go-ahead. Bigger systems ship in steps, so you get value long before the last piece is done.
What do you build with?
Whatever fits the job: n8n workflows, custom code and the right AI models. Everything connects to the tools you already use — Shopify, WooCommerce, Stripe, your CRM, help desk and billing.
Do we need technical people on our side?
No. Every platform is fully managed: we build it, run it and keep it working. We only need someone who knows how your customers move through the business.
Who owns what you build?
You do. Once the project is paid in full, the workflows, code, prompts, configuration and documentation built for you are yours, and we hand everything over. We keep only our general know-how and reusable internal tools.
What does the contract look like, and can we cancel?
Each build is a fixed-scope project: 50% to start and the rest at launch. Fully managed care is month to month, and you can cancel with 30 days' notice. If you leave, we hand over every workflow, credential and document so your team, or another provider, can keep it running.
What happens if something breaks?
Every automation reports its runs, including failures, so problems don't go unnoticed, and issues get a response within 1 business day. Anything that touches money or messages to your customers is designed to stop and hand off to a person instead of guessing — so no customer gets a half-finished message.
Will you sign a DPA or NDA?
Yes. We sign your Data Processing Agreement or provide ours, and we're happy to sign an NDA before you share any details. Each automation gets only the access it needs, and AI usage can run on your own account.
Do you work with our time zone?
Our working hours are Mon–Fri, 11:30–20:30 UTC, which gives the whole UK and European afternoon, and most of the US East Coast workday. Most updates are async through your private client page, plus a short weekly call during the build.
We're an agency. Can you build for our clients?
Yes. We work behind the scenes as your AI & automation build partner, so you can offer AI agents to your clients without hiring an in-house team. Partner terms →
What happens after launch?
You get a private client page with weekly progress updates while we build, and a monthly results report after launch — plus an assistant that answers questions about your project at any time.
See what this could look like for your business.
A free 15-minute call, no slides. Bring the part of your customer lifecycle that hurts most — you'll leave with a plan for it.